Our Home Warranty company dispatched SWAT to fix our garbage disposal. The technician was very professional and corrected the issue. Very impressed with their responsiveness and help. We only paid our $75 deductible. I would call them again if I had another plumbing issue.
Randall Mackey gave my family and I one of the best customer service experiences ever along with quality service. I wish i knew his boss so he could be recognized. He was professional, knowledgeable, and very communicative as to the issue that occur. Told us preventable measures, and made us aware of potential issues as well. I could talk all day about this guy but someone needs to acknowledge is work ethic! Your awesome thanks for being who u are!
Both Ruben and Edward of SWAT Plumbing were great and very helpful! Being a new homeowner , I was a bit worried when I found out my water heater was leaking and needed to be replaced ASAP. But both men were Informative and actually walked me through everything that needed to be done. Also this was done in a matter of a day. Very pleased with work.
I can't quite tell you about the quality and value yet because the work is about to be done, but going through the checking, estimate, and financing was so easy once we determined that the work outside of the foundation was not covered by AHS. Jacob is professional and courteous and pleasure to start the job with. I'm sure it will be great. I will let you know. =D
Awesome service from start to finish! Swat was my second opinion pumping service company and they should have been first choice!! Michael was patient and took the time to understand what the problem was, he got in there fixed everything and left each area clean! 5 star service seriously!! Wish I could leave 10 stars!
Clayton from SWAT plumbing really did everything he possibly could in order to get my clog out and my plumbing plumbed. He did a great job and was very courteous the entire way through the job. Would definitely recommend again.
I had a broken pipe under my foundation. They responded to my call quickly, worked with my home insurance and set up a restoration service to prevent further damage. Jacob, the tech, was friendly, timely and very professional. I was kept informed all along the way.
Our technician was Mark. He was magnificent! Very professional, knowledgeable and polite. If I could give 10-stars, I would. In the event that we have plumbing issues in the future I hope that he will be the technician assigned to our home. Thanks, Mark God bless!
Great service, fast response. Michael was great. I appreciated the communication: text to let me know appointment was set and picture of technician along with phone call they were on their way. Best of all, they worked with my home warranty!
Had an issue in my half bath, used my home warranty through Super and received very responsive updates via text and email on technician upon arrival. Michael was very friendly, knowledgeable and quick to resolve the issue. Would highly recommend company with or without a warranty.
Our plumber came out on time, was very friendly and professional, and answered all our questions. He fixed the issue very quickly and walked us through the whole process. Very well done SWAT plumbing!! Our plumber was Matthew. Very nice and professional guy!
I filed an American Home Shield Warranty claim. I had a number of plumbing problems. The technician that came to my home resolved each concern on that one service call. He had all the equipment he needed. He was knowledgeable. He answered all my questions and did a superior job. Here is a factoid. SWAT plumbing came to my home because the first contractor American Home Shield Warranty sent out was so difficult to work with. SWAT plumbing's scheduling coordinator was excellent. The technician showed up on time. He worked diligently, I wish I could remember his name, and all my problems have been addressed. I enthusiastically recommend SWAT plumbing
Michael was our technician today. He arrived right on time and was friendly and professional. He located the problem with our pipe and fixed it quickly. We will call on S.W.A.T. for our future plumbing needs. Thanks for such great service!
2/25/2020 Charles from Swat was our technician today - AWESOME! Thank you SWAT Plumbing - you must hire the very best. Once again, I am very pleased with the service! 5 STARS!!
I am happy with the work they did. My AC clogged a pipe and there was water in a closet. I contracted them through my home warranty, they were available 4 days after but that was not a problem for me. They didn't go in the scheduled time and I had to call them to ask for status. The person call me 30 minutes before getting to my house. He was professional and fixed the problem in 30 minutes. He cleaned after the work was done. I would hire them again and recommend them.
Jacob and Hershel were at my home working on first identifying the problem with the kitchen drainage which turn to be a serious problem with the pipe under the house and they end up replacing completely. They answered all my questions and give me all the information so I could make the right decision. Once they had to stay late working on the pipe and they ensured me they will not leave me the weekend without kitchen and they delivered. Swat plumbing offered financing at 0% which was key to be able to pay this on my schedule. I am very happy with the work they did and the customer service.
A bit difficult to finally get here (no day before call, I had to get office to keep me informed) but always polite and helpful. Young plumber nice informative tolerant of my questions. Good experience. Appreciate it, thanks! 4.5 stars
Michael replaced the wax ring on the toilet as it started leaking. He was very careful and explained everything he was doing. He also gave me recommendations. He is very professional, courteous, and quick. Very impressed that the company was able to come out the same day the request for service went in. Highly recommend.
This company was amazing, I was unable to use any water in my house. They were out same day and had the issues fixed in less than a hour. Weldon was a great employee and knew what he was talking about. He came out listened to what I had to say and knew exactly what to do. I was very impressed and will definitely be using them again if I need to in the future! They were also on time, and where aware to not track anything inside the house. They had amazing customer service. Some of the best customer service I have ever received. Very pleasant.
Great customer service, superb response, excellent communication and the best trained technicians. Had the option on several companies upon my home insurance but many people recommended them when I needed a major job performed. Technician Ruben came first to evaluate the problem (a damaged 50 Gal. water heater - in an attic!). Kindly explained options and costs not covered from which we opted for a very reasonable cost. Got an appointment and a couple of (very reasonable) days later technician Mathew & companion team came to work on the job. Mathew and companion are superb, excellent & well trained technicians which performed an impeccable and very professional job considering the difficulty of replacing a gas water heater in an attic. The whole job was finished in a reasonable time, checking at the moment and the day after showed a spotless job. Will recommend 100% S. W. A. T. Plumbing and these technicians for difficult jobs like this due to their excellent response & performance. Thumbs up for them.
Professional attitudes and workmanship. The two service technicians were courteous and efficient. They quickly removed the two old water heaters and replaced them AND upgraded the connections to meet code in what I would consider record time!